Returns & Exchanges
At Escape Watersports, we want you to be completely satisfied with your gear, which is why we offer a hassle-free 30-day return policy on all unused items in their original packaging. Whether it is a sizing issue or a change of heart, we are here to ensure you get back on the water with the right equipment.
Initiate Your Return
Log into your account portal or visit our returns page to enter your order number and email address to start the process.
Pack Your Gear
Securely pack your items in their original packaging, ensuring all tags are attached and the product is in a resalable condition.
Label and Ship
Print your prepaid shipping label from the portal, affix it to your package, and drop it off at any authorized courier location.
Refund Processing
Once our warehouse team inspects your return, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing